SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfitter Chic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super top! The quality is great! Sat perfectly on the small chest! I order more colors
guay
I took off the filler because it got weird on me. My breasts didn't fit. He dressed very well anyway. Leaves breasts firm and is very comfortable. I'll buy more.
bought a small, I weigh 58kg and am a 70B size. fits well the fabric is nice a stretchy. the cups make the chest look weird and big, almost like anime boobs. last two photos are a comparison of with and without the cups, the last photo is without the the cup. honestly the item feels like a high end sports bra. the material is smooth and stretchy and the design looks really nice.
super fast delivery! it's beautiful, and very soft and nice to the body . I always wear M , I took M size, it's just nice. thank you seller
Great
this is my second purchase they are best for gym use.
Just a gorgeous top, make such a quality of your rozmira, who once took M. The trimaic breast is beautiful. My mother. Impacted.
good
Perfect, comfortable on the body, beautiful color, excellent for sports, I loved the index
Super And Fast
Very comfortable and very pretty. I took the bottle L for meter, 57 kg and 90 C.
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Wonderful, very good and comfortable
Selected a Large as I'm normally a 10 in AUS sizing - fits well, is comfortable, and quite surprised by the quality (better than what is usually seen with Chinese products). Detail on back is really nice. Only downside is the extremely large push-up pads they include! If you are anything over an A/B-cup, you'll probably want to throw them in the bin as they create a 'fem-bot' look with anything larger than that.
I took it yesterday and put it on to the yoga class. I like it very much ~ ^ ^ The delivery is too long, but it's a problem
Great very beautiful
Good somehow
Take your same size or bigger roast.
Excellent quality. This is my love. Suitable for running. I definitely recommend both the product and the seller. The delivery is fast.