SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfitter Chic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The top is super cute nice to the skin and perfect fitted. I’m size 8uk -36 Eu and ordered size S.just need a pin in the bottom but that’s ok:) th am you store!
Nice blouse. Cloth is dense, style as in the photo. As a gift, the store put a charming pendant. Thank you very much for the prompt delivery and gift. I wish prosperity to your store. Product and shop recommend
Gorgeous. I wish I had every style they made.
Kind blouse cool and I can't write anything negative about quality. However U me too much bust comes out on top, so definitely not I will it could wear. But presumably komuś giveaway and Will someone satisfied;)
The product corresponds to the description, the size approached the height of 162 96-70-90
Everything is super! And shipping! And the jacket is chic for such money! Recommend! Unfortunately, the photo does not go out ((((
Norms
beautiful, sexy, right measurements
Full delight!! The quality is super, the village is perfect. You can even size smaller. On the volume of the chest 100 ordered XL. I order not for the first time. I took Black, now here is white. Very satisfied with the goods.
Pleasant synthetics, the height of 175 sleeves is short, if you pull up as 3/4. At 44 R. Butt
perfect
Super super super. Very cool!! Color black, to the body is pleasant, Lycra, cutout deep, erotic. Very satisfied with the goods. Size on the volume of the chest 100 Took XL
Synthetics. It looks beautiful, the fabric stretches, but I think it does not breathe. Little bit.
Fabric is super, Lycra or cold called. Length and sleeve just. The neckline is a little deep, but I'm thin, on the chest more will be even better. Recommend!
On the height of 168 sleeves and the length is short. In general, I gave the friend sits chic
Pulling elastic synthetics, pleasant to the body, looks cool
Very cool jacket, the fabric is dense. the quality is wonderful. Pleasant to the touch.
Blouse perfect as the picture. Material such as shown. All according to the description. Recommend especially for people with large bust.