SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Outfitter Chic (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It corresponds to my size, I arrive earlier than expected so I am very happy, I hope to use it a lot and make it comfortable.
Excellent quality!! I recommend buying one size more, I will buy more!!
It’s simple and does the job
The small chest is well seated, it is very good to hold, there are silicone inserts
A great bra. I will definitely take it in another color.
I received the order in a combined package with other orders in 16 days. for an OG 92 cm under the chest, 76 cm size 80c fit.
Perfect
Fits perfectly and it came just in time for my formal dress.
The hired rozmir vivied. Sho Cup ob'om. I'm sorry. And so it's super.
The bra came according to the pictures. I ordered size B(34), I am a little big in my chest, I wear size s. The quality is good☺️
Very well. Take a size below. Hold very well
Perfect!
The product is good, but the table and the feedback are very contradictory. Wearing 75 V, the size is 90 chest and under the chest 77 took the table 80 v. Turned out to be big. The chest does not center, most likely you need to take the size that you wear. In reviews, they write that a small cup, but it is slightly larger, between 2 and 3 sizes. As for me, this bra is good for the breasts that are closer to the center. There is no effect for those looking in the sides. This bra will be for a gift, since it does not fit me)
Thought the sundresses weren't mine anymore. But this bra is just a godsend for a fat aunt. He really holds his chest. The fastener is at the back, and the fastener in front is not clear why. The main thing with its function performs. I recommend both the product and the store.
On an under-chest 72 cm and an-82 cm 34/75 fit well. I order the 2nd time, before that I ordered Black. In summer in the heat it holds perfectly, does not subside at all.
My 44 fit perfectly, qualitySits beautifully! 85/38 flaw... The parcel went to Arkhangelsk for 2 monthsBut I will leave 5 stars for quality
Good. take it better in size, you will not lose. I read the reviews, I took 80 B, it was a little small. but also the norms. It is well solved both by tightening and by volume. holds normally, nothing falls out
To like everything. Fit perfectly. Well, all the same, when you jump a bit, it will slide.
The size corresponds. Holds shape, does not slid. A little Cup crumpled. The color is pure black, in the photo it will be gray. Up to size 3 breast recommended.