Frequently asked questions

How do I find products on OutfitterChic?

Simply use the search bar at the top of our site to look up products by keyword, trend, or style (e.g., “summer dress” or “streetwear jacket”). Keep your terms broad to see more results. When something catches your eye, just click the product image or name to view all the details.

How are shipping fees determined?

Shipping costs are calculated based on your location, the delivery method you select, and the size or weight of your order. We work with several carriers to offer the best possible rates. You’ll see your exact shipping cost at checkout before placing your order.

What is OutfitterChic Buyer Protection?

We want you to shop confidently. Our Buyer Protection promises that:

• You’ll receive your order within the expected timeframe — or we’ll help make it right.
• If the item doesn’t match the description, you’re eligible for a return or refund.
• If an item is claimed to be authentic but isn’t, we’ll fully support your claim.

Our goal is to make every purchase risk-free.